![]() If this is the first time they use it, they tap Begin and then tap Scan a barcode.The user opens the Google Authenticator app on their mobile device:.The multi-factor authentication dialog opens displaying a barcode (also known as QR code) and a secret key.The user opens Parallels Client or HTML5 Client and logs in using his/her credentials.Once the Authenticator app is installed, the user is ready to connect to Parallels RAS using two-factor authentication. Simply visit Google Play or App Store and install the app. To use Google Authenticator, a user needs to install the Authenticator app on their iOS or Android device. Google Authenticator is supported in Parallels Client running on all supported platforms, including mobile, desktop, HTML5. Otherwise, Google authentication will fail. Important: To use Google Authenticator or other TOTP provider, the time on a user device must be in sync with the time set on the RAS Publishing Agent server. Using Google Authenticator in Parallels Client You can search for specific users, reset all users, or import the list of users from a CSV file. If you reset a user, they'll have to go through the registration procedure again (see Using Google Authenticator in Parallels Client below). The Reset User(s) field in the User management section is used to reset the token that a user receives when they log in to Parallels RAS for the first time using Google Authenticator. ![]() Expand the drop-down box and select one of the predefined values (number of seconds). Using the TOTP tolerance drop-down box, you can select a time difference that should be tolerated while performing authentication. The synchronization must be performed against a global NTP server (e.g. When using Time-based One-Time Password (TOTP), it is required to have the time synchronized between the RAS Publishing Agent and client devices.
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